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Mission Statement

To contribute to the success of our retail partners by providing a diversified line of superior quality, innovative, trend appropriate and custom gift programs which are characterized by high margins and industry leading service within a culture of uncompromising ethics.

Our Values

Open Communication
We encourage open and honest communication at all levels. Our culture promotes frequent dialogue and the free exchange of ideas without reproach or ridicule.

Accountability
We reward results. We expect our people to act as business owners, taking ownership and responsibly discharging their duties and acting always in the best interests of the Company.

Service
Our customer comes first. No customer is too small or insignificant. We give customers our full attention, sharing their sense of urgency and working hard to resolve their business issues.

Integrity
Our culture is one of uncompromising ethics. We conduct ourselves ethically and according to the highest professional standards. We tell the truth and honor our commitments.

Innovation
We anticipate customer needs and create products that exceed their expectations. We see opportunities, not barriers, and recognize those who lead in the discovery and implementation of new and valuable ideas.

Respect
Our culture is that of "One team one goal."  We treat each other and our customers with respect and dignity, valuing the individual perspective and approach as we seek to attain our goals.

Empowerment
We provide people with the tools and authority to achieve their objectives and attain success in an environment void of politics and hidden agendas.


111 Cloverleaf Drive | Winston-Salem, NC 27103 | (800) 334-0426 | info@the-encore-group.com
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